COL LUXE

Privacy Policy

Effective Date: August 27, 2026

COL LUXE (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase through our online store.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

• Full name
• Shipping and billing address
• Email address
• Phone number
• Payment information
• Order and purchase information
• Information you provide when contacting customer service

We may also automatically collect certain information about your device and website activity, such as your IP address, browser type, device type, and pages you visit.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders.
• Process payments.
• Ship your purchases.
• Communicate with you about your order.
• Respond to customer service requests.
• Improve our website, products, and services.
• Prevent fraud or unauthorized transactions.
• Send promotional communications when you have agreed to receive them.
• Comply with applicable laws and legal obligations.

3. Payment Information

Payments may be processed through third-party payment providers. COL LUXE does not intentionally store your complete credit or debit card number on our own systems.

Your payment information is handled according to the privacy and security policies of the payment provider you use.

4. Sharing Your Information

COL LUXE does not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, including:

• Payment processors
• Shipping and delivery providers
• Website and e-commerce service providers
• Fraud prevention and security services

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of COL LUXE, our customers, or others.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and provide relevant services.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

7. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. COL LUXE is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites or services you use.

8. Children’s Privacy

Our website is not intended for children under the age of 13. COL LUXE does not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Opt out of certain marketing communications.
• Ask questions about how your information is collected and used.

To make a privacy-related request, please contact us using the information below.

10. Marketing Communications

If you choose to receive promotional emails or messages from COL LUXE, you may unsubscribe at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

11. Changes to This Privacy Policy

COL LUXE may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable laws.

Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

COL LUXE
Phone: 786-665-4469
Email: delvajeanducolson4@gmail.com