Conditions d’utilisation

COL LUXE

Terms of Service

Effective Date: August 27, 2026

Welcome to COL LUXE. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from COL LUXE. By accessing our website or placing an order, you agree to these Terms.

1. Use of Our Website

You agree to use the COL LUXE website only for lawful purposes. You may not use our website to engage in fraudulent activity, attempt to gain unauthorized access, interfere with our services, or violate any applicable law.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, and other information on our website are accurate.

However, colors and appearance may vary depending on your device or screen settings.

COL LUXE reserves the right to correct errors, update product information, or change product availability at any time without prior notice.

3. Pricing and Payments

All prices displayed on our website are subject to change without notice.

We reserve the right to refuse or cancel an order if there is an error in pricing, product information, or availability.

Payment must be successfully received before an order is processed and shipped.

4. Orders

After placing an order, you will receive an order confirmation.

An order confirmation does not necessarily guarantee that the order will be fulfilled. COL LUXE reserves the right to cancel or refuse an order when necessary, including in cases involving suspected fraud, incorrect pricing, inventory issues, or other circumstances.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

5. Shipping and Delivery

COL LUXE will make reasonable efforts to process and ship orders within the timeframe stated on our website.

Delivery times may vary depending on the shipping carrier, destination, weather, holidays, or other circumstances outside our control.

Once an order has been transferred to the shipping carrier, COL LUXE is not responsible for delays caused by the carrier.

Customers are responsible for providing an accurate shipping address. COL LUXE is not responsible for orders shipped to an incorrect address provided by the customer.

6. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Please review that policy before making a purchase.

7. Damaged, Defective, or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact COL LUXE as soon as possible.

We may request photographs, your order number, and other information necessary to investigate the issue.

8. Intellectual Property

All content on the COL LUXE website, including logos, brand names, photographs, product images, text, graphics, designs, and other materials, is owned by or licensed to COL LUXE unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission from COL LUXE.

9. Prohibited Activities

You agree not to:

● Use the website for unlawful purposes.

● Attempt to interfere with or damage the website.

● Use another person’s payment or account information without authorization.

● Submit false or misleading information.

● Attempt to gain unauthorized access to our systems.

● Use our website to commit fraud or abuse.

10. Third-Party Services

Our website may use third-party services, including payment processors, shipping companies, analytics providers, and other service providers.

Your use of these services may also be subject to the terms and policies of those third parties.

11. Disclaimer

COL LUXE provides its website and services on an “as available” basis. While we make reasonable efforts to provide accurate information, we do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

12. Limitation of Liability

To the maximum extent permitted by applicable law, COL LUXE will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

13. Changes to These Terms

COL LUXE reserves the right to update or modify these Terms of Service at any time.

Changes will become effective when posted on our website. Your continued use of the website after changes are posted means that you accept the updated Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which COL LUXE operates, except where applicable law requires otherwise.

15. Contact Us

If you have questions about these Terms of Service, please contact us:

COL LUXE
Phone: 786-665-4469
Email: delvajeanducolson4@gmail.com